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Nonprofit Guide
Nonprofit Profile
24
I am already listed on GreatNonprofits. How did this happen and what does it mean?
Does it cost anything to be listed on your site?
Our nonprofit is not listed, how do we add a profile?
How do I claim our nonprofit profile?
What are the benefits of claiming my nonprofit profile?
How to access administrative pages on my profile?
How can we merge our duplicate profiles?
How can we get our nonprofit removed from your site?
Our organization has already dissolved. How do we close our nonprofit profile?
How can I edit our address and other information on our nonprofit profile?
When I click on "My Page" it looks like a profile for an individual user. What's going on?
How do I update my EIN?
How can I change which photos on our nonprofit profile appear first?
How do I upload my nonprofit's logo and photos?
How do I upload my nonprofit's videos?
How do I remove a photo or video?
How do we remove the advisory on our nonprofit profile?
How do our nonprofit get listed in certain issue?
Why are there ads on our nonprofit profile page of other nonprofits?
I've updated our nonprofit profile and now it does not come up in search results
I already updated our logo (or nonprofit information) but the old logo (or nonprofit information) still appears when I share our profile on Facebook.
Why does my org photo shows up on results instead of logo?
I already claimed our nonprofit profile but the claim button is still showing.
We are a nonprofit located outside the United States, can we still add our nonprofit profile?
Donation Related
12
How can I access our donation reports?
Why is my nonprofit listed on GreatNonprofits and why is there a Donate button on my nonprofit profile?
How does my nonprofit receive donations made through GreatNonprofits?
What should we do if we did not receive our check?
Does my nonprofit receive the same amount reported in the donations report?
What are the donation processing fees?
Can we receive the donation payments through direct deposit or electronic funds transfer?
What does it mean when a donation is pending?
What does "Anonymous Gift" means in the donations report?
Can I make a donation to multiple organizations in a single transaction?
Can we download our donations report?
Does GreatNonprofits send a tax-deductible receipt to the donor?
Reviews Related
12
Can I encourage people who know our nonprofit to write a review?
Why should I invite people to review my nonprofit?
Do you have templates I could use to invite reviews?
Will you take down a negative review that is posted about my nonprofit?
How can I respond to reviews?
How do I feature a review on our profile?
How do I download or export the reviews for our nonprofit?
How do I remove or edit my comment to a review?
How do I enable review capabilities on our GuideStar.org profile?
Why do I get an error when I try to review our nonprofit?
What safeguards do you have to protect against unfairly harsh reviews of our nonprofit?
What are review badges?
