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Donation Related

Everything you need to know about your donations made through GreatNonprofits.

  • How can I access our donation reports?
    Donations made on GreatNonprofit’s website are mailed to you once a month on the 15th of the mon...
  • Why is my nonprofit listed on GreatNonprofits and why is there a Donate button on my nonprofit profile?
    GreatNonprofits imports nonprofit information from the IRS Business Master File. Nonprofits can ...
  • How does my nonprofit receive donations made through GreatNonprofits?
    Donations made on GreatNonprofit’s website are mailed to you once a month on the 15th of the mon...
  • What should we do if we did not receive our check?
    A check is sent on the 15th of every month for the previous month’s donations. Once a check is d...
  • Does my nonprofit receive the same amount reported in the donations report?
    The amount shown in the report is the amount of the donation made by the donor before fees were ...
  • What are the donation processing fees?
    Donations submitted via GreatNonprofits are processed by Stripe, who charges the following fees:...
  • Can we receive the donation payments through direct deposit or electronic funds transfer?
    GreatNonprofits does not currently offer direct deposit or electronic funds transfer as an optio...
  • What does it mean when a donation is pending?
    Donation Payment Status: Pending: The donations are completed but it isn't time to send ...
  • What does "Anonymous Gift" means in the donations report?
    When you see "Anonymous Gift" in your donations report, it means that the donor chose ...
  • Can I make a donation to multiple organizations in a single transaction?
    On November 1, 2016,  we’ve streamlined the donation process on our site by launching our easy-t...
  • Can we download our donations report?
    When you log in to our website and view your donation report, you will see a "Download Repo...
  • Does GreatNonprofits send a tax-deductible receipt to the donor?
    When the donor completes their donation, GreatNonprofits will email them a tax receipt for their...
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