User Guide

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Getting Started 11

• How do I sign up for GreatNonprofits?
• What are the benefits of signing up an account?
• I forgot my password. How do I reset it?
• How do I change my password?
• How can I change my username?

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Donation Related 20

• How do I make a donation through GreatNonprofits?
• How does my donation get to the charity?
• How would I know if the nonprofit already received my donation?
• How long does it take for a charity to receive my donation that I make through GreatNonprofits?
• Are there fees to making a donation through GreatNonprofits?

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Reviews Related 11

• How do I write a review?
• How do I review a nonprofit via text messaging?
• Help, I am unable to post a review!
• How do I edit my review?
• How do I delete my review?

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Navigating GreatNonprofits 5

• I am in need of support and donations. Can you help me?
• How can I know if a nonprofit's tax exempt status has been revoked?
• How do I find local nonprofits?
• How do I contact a nonprofit?
• Do you provide or sell a list of nonprofits within a city or region in downloadable form?

Volunteering Related 1

• How do I find volunteer opportunities?

Nonprofit Guide

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Nonprofit Profile 24

• I am already listed on GreatNonprofits. How did this happen and what does it mean?
• Does it cost anything to be listed on your site?
• Our nonprofit is not listed, how do we add a profile?
• How do I claim our nonprofit profile?
• What are the benefits of claiming my nonprofit profile?

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Donation Related 12

• How can I access our donation reports?
• Why is my nonprofit listed on GreatNonprofits and why is there a Donate button on my nonprofit profile?
• How does my nonprofit receive donations made through GreatNonprofits?
• What should we do if we did not receive our check?
• Does my nonprofit receive the same amount reported in the donations report?

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Reviews Related 12

• Can I encourage people who know our nonprofit to write a review?
• Why should I invite people to review my nonprofit?
• Do you have templates I could use to invite reviews?
• Will you take down a negative review that is posted about my nonprofit?
• How can I respond to reviews?

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GreatNonprofits Top-Rated Awards

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Top-Rated Awards 4

• How to qualify for the 2024 Top-Rated Awards?
• How do we know if we already qualified or how many more reviews we need to qualify?
• Where can we get the 2024 Top-Rated Nonprofit badge and certificate? We already qualified.
• Can you send a high-res version of the GreatNonprofits Top-Rated Nonprofit badge?

GreatNonprofits Fundraisers

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Creating Fundraisers 10

• How do GreatNonprofits Fundraisers work?
• Can I create a fundraiser for any organization on the GreatNonprofits site?
• How do I start a GreatNonprofits Fundraiser?
• How do I invite people to donate to a GreatNonprofits fundraiser?
• How do I track the status of my fundraiser?

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Donation Related 5

• Are donations on GreatNonprofits tax deductible?
• Will the nonprofit that I donate to receive my information?
• How do I get a receipt for my donation?
• Are there fees for donations made on GreatNonprofits?
• How does GreatNonprofits use tips?

GreatNonprofits

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General Questions 9

• What is GreatNonprofits?
• Who writes the reviews?
• How do you promote this information to prospective donors and volunteers?
• How does this fit with other data about a nonprofit?
• What is your scaling strategy? How do you reach nonprofits?

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Support 2

• How do I report a bug or site problem?
• Why do you only perform customer service via email?

Products and Services 2

• How do I advertise on GreatNonprofits?
• I'm interested on your API