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User Guide

Getting Started 11
  • How do I sign up for GreatNonprofits?
  • What are the benefits of signing up an account?
  • I forgot my password. How do I reset it?
  • How do I change my password?
  • How can I change my username?
  • How can I change the email address I use to log in to my user account?
  • How do I confirm my email address?
  • How do I add a profile photo?
  • How can I edit my email subscription settings?
  • How do I add a nonprofit into my favorites?
  • How can I contact another reviewer?
Donation Related 20
  • How do I make a donation through GreatNonprofits?
  • How does my donation get to the charity?
  • How would I know if the nonprofit already received my donation?
  • How long does it take for a charity to receive my donation that I make through GreatNonprofits?
  • Are there fees to making a donation through GreatNonprofits?
  • Does the charity I donate to receive 100% of my donation?
  • Is my donation through GreatNonprofits tax deductible?
  • Is my donation safe and secure?
  • Where can I request for my donation receipt?
  • Can I see a history of all my donations on GreatNonprofits?
  • Why do I have a charge to GreatNonprofits on my credit card statement?
  • I donated by mistake, how can I cancel it?
  • Can I make an anonymous donation?
  • How to make a donation in memory of someone?
  • I want to send a personal message (nonprofit, family to which the donation was made for), how can I do that?
  • Is there a minimum donation amount on GreatNonprofits?
  • Can I set up recurring or monthly donations?
  • Can I donate goods for a charity on GreatNonprofits?
  • Can I donate by check through GreatNonprofits?
  • Who is JustGive?
Reviews Related 11
  • How do I write a review?
  • How do I review a nonprofit via text messaging?
  • Help, I am unable to post a review!
  • How do I edit my review?
  • How do I delete my review?
  • How do I remove a photo or video I posted with my review?
  • How do I post an update to one of my reviews?
  • Who will read my review?
  • Can anyone write a review?
  • How do I share reviews?
  • I accidentally flagged a review.
Navigating GreatNonprofits 5
  • I am in need of support and donations. Can you help me?
  • How can I know if a nonprofit's tax exempt status has been revoked?
  • How do I find local nonprofits?
  • How do I contact a nonprofit?
  • Do you provide or sell a list of nonprofits within a city or region in downloadable form?
Volunteering Related 1
  • How do I find volunteer opportunities?
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